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Damage delivery but not giving refund

Complain ID : CCN028137   42  

Consumer Complaint Complaint Date: August 3, 2017
Modified date: August 3, 2017
  • State :  Maharashtra
  • City :  Pune
  • Address: 101, Turning Point 2 , Near Necco Garden
Dear Sir,

I had ordered mobile from quikr doorstep for 10000/- it was 3 days delay delivery after delivery I got noticed that mobile has display problem their half screen was pink.

I had called to quikr support and ask to stop payment to seller but they denied and said talk to seller but seller said he has proof that when quikr guy had picked mobile that time mobile was in good condition he quikr guy took photos before picked up.

Then I called to quikr complain dept they took 15 days time to check this issue and finally said that we mention in T&C that quality issue will not consider
But my issue is not quality issue this is damage issue and damage while quikr delivery.

Iphone display cost is aprox 4000 to 5000
I can not afford this.

Sending 4 images
1st photo - After delivery
2nd photo - Before delivery sent photo by seller click before picked up
3rd photo - quikr guy who picked up this product
Please help me
My Ad_ID 294176279
Ticket ID- 4992449738



Complaint Against / To: quikr.com

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