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paid channels remain deactivated almost 10-12 days every month

Complain ID : CCN027685   50  

Consumer Complaint Complaint Date: June 21, 2017
same as complaint number - JGJN026384


WE ARE AT TOTAL LOSS -
WE HAVE TO PAY THE CALL CHARGES , YOURS IS NOT FREE PHONE ...
WE PAY FOR THE CHANNEL PACKAGE AND HALF OF THE CHANNELS ARE NOT VISIBLE (TECHNICAL FAULT, NO SIGNAL)

and No compensation is received .


My Account Number with Hathway - 1000402385 -

Compensation required -
extend the channel Package till - 31 Dec 2017 OR 30 Sept 2017
Complaint Against / To: Hathway Digital cable

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