complain against shopclues

Complain ID : CCN016994   31  

Consumer Complaint Complaint Date: April 3, 2016
Dear sir,
I had order five items online from shopclues and got delivery but two items are not as per specification that's why not accepted and raised return and request fr refund but company denied the same but as per policy they need to refund if items are not as per specification.
Details are as under
1. Red and green chockers - Rs 836
Order no - 88554391
Return no - 2731445
Dated : 20/03/16
2. Men and women towel - 140 Rs
Order no - 88554407
Return no: 2731438
Dated : 20/03/16

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.