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billed higher for around 84Kms in outsntation cab booking

Complain ID : CCN063167   44  

Cab Booking Complaint Complaint Date: July 4, 2023
I have booked ola outstation one way cab with CRN7479561083 on 30th June at 10:30am from my home in Thakur complex kandivali east to Lonavala Trious hotel. Total distance for between above to location is about 103-15kms but Ola have billed me for 189Kms.

I have not visited any place in between nor I have taken any longer rout. I have travelled through normal rout and as per Google map distance was 103kms only.

My google timeline shows my travelled rout and its distance and even Ola invoie is showing i have taken same normal rout which my timeline is showing but they have billed me for total 189kms instead of normal 105kms.

Ola and their driver are cheating passengers. I have requested for refund of extra kms charged but Ola have refused stating their Driver have informed travelled distance is 189kms.

I have requested Ola to check the distance on gps or google maps but they have no proof to show that i have travelled 189kms. i have even share the snap shot of my google time line which clearly shows my rout of travel and its distance but no action form Ola.
Complaint Against / To: OLA Cab

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