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Complaint regrading ICICI Bank Faridabad Sector ATM Not Working

Complain ID : CCN023055   54   Complaint's Reply

Banks Complaint Complaint Date: October 5, 2016
Modified date: October 9, 2016
Since 2-Sep-2016 I have been corresponding with ICICI Bank regarding high down time of their ATM's in their Sector 15, Faridabad, Branch.
Despite written assurances by ICICI Bank, the ATM is inoperative on several occasions.
Even today, 5-Sep-2016, ~11 PM both ATM's are unable to dispense cash

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    ICICIBankCare

    by ICICIBankCare:

    (5 of 5)

    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on care@icicibank.com. Please mention the UID (a3j70d) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.