Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Amazon did not delivery product and not refunding money. Putting condition for Money refund.

Complain ID : CCN021707   18  

Airtel Complaint Complaint Date: August 9, 2016
I had booked a Mobile phone worth Rs. 10999/- at Amazone on 3rd of Aug and they committed to delivery on 8th they didn't delivery it and when I said give me the courier company contact detail. I will go myself and pick my item. They didn't provide it and said it will be delivery soon. I cancelled my order and ask for immediate refund of my money and they said once product reach back to Bangalore warehouse in good condition then they will refund. This condition is not ethical to accept. As I didn't received the product in hand how they can block my Money for successful return. It is still in their custody.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.