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Official complaint against AirVistara Misplaced/stolen passenger goods

Complain ID : CCN027088   35   Complaint's Reply

Airliness Complaint Complaint Date: April 25, 2017
Modified date: April 25, 2017
  • State :  Delhi
  • City :  West Delhi
  • Address: Rzd 1/46. 1st Floor, Palam Dabri Main Road Street No.7 New Delhi -110045
Good Morning,
Please accept this as my official complaint against AirVistara.I am an NRI residing in UAE, I flew witha airvistara airlines dated 22nd March 2017 from delhi to Mumbai, I was detected with an Expensive Eciggeret in the main luggage and K was asked to carry that in the hand carry after scanning. I was more than happy to do so however the airvistara employee asked me that if i go for scanning now that will lead me to miss the flight WHICH I WAS READY TO MISS AND COULD AFFORD A NEXT FLIGHT.however on saying so i was said by that Employee named Miss Renu that Please board the flight and i wll hand over this to any of ur friend here in delhi & hence i boarded the flight trusting the airline employee however that never happened that she returned the good and now its more than 1 month and I have wrote 50+ emails to them and they hardly response. I want my Eciggerett back or to return me with 6300INR the price of it and they are still not able to do so. I want action against the airvistara as they hardly respond ti emails.
Regards
Hirok Poddar
+971507867448 (UAE)
Complaint Against / To: AirVistara

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    Hirok Poddar

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    Good Morning, Please accept this as my official complaint against AirVistara.I am an NRI residing in UAE, I flew witha airvistara airlines dated 22nd March 2017 from delhi to Mumbai, I was detected with an Expensive Eciggeret in the main luggage and K was asked to carry that in the hand carry after scanning. I was more than happy to do so however the airvistara employee asked me that if i go for scanning now that will lead me to miss the flight WHICH I WAS READY TO MISS AND COULD AFFORD A NEXT FLIGHT.however on saying so i was said by that Employee named Miss Renu that Please board the flight and i wll hand over this to any of ur friend here in delhi & hence i boarded the flight trusting the airline employee however that never happened that she returned the good and now its more than 1 month and I have wrote 50+ emails to them and they hardly response. I want my Eciggerett back or to return me with 6300INR the price of it and they are still not able to do so. I want action against the airvistara as they hardly respond ti emails. Regards Hirok Poddar +971507867448 (UAE)

    India,DELHI, +919873394786

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.