Virgin atlantics airlines disallowing to board flight booked a flight from Delhi to London

Complain ID : CCN025499   43  

Airliness Complaint Complaint Date: January 12, 2017
Modified date: January 12, 2017
My sister had booked a flight from Delhi to London dated 9 Jan 2017. Her domestic flight was late by 20 mintes due to which she reached virgin desk at 1.45pm for her flight supposed to be departed at 2pm. The virgin atlantic staff disallowed her to board the flight though that flight was delayed and departed at 3.03pm, i checked it on flight tracker.
. THIS CAUSED HER LOSS OF BUS TICKET FARE BOOKED FROM LONDON TO HER DESIRED DESTINATION AND WASTED ONE WHOLE DAY.SHE REACHED OFFICE A DAY LATE THAN HER GRANTED LEAVE AND HAD TO PAY ADDITIONALLY FOR STAY AND TRAVEL EXPENSES IN DELHI.
Complaint Against / To: virgin atlantics airlines

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