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Complain regrading Cheated by Air India flight from New Delhi to Jamnagar

Complain ID : CCN022464   21  

Airliness Complaint Complaint Date: September 10, 2016
Modified date: September 12, 2016
  • State :  Delhi
  • City :  New Delhi
  • Address: 113, Airlines House, Mahadev Road, Gurudwara Rakabganj Rd, Parliament Street, Delhi – 110001
This is bring in your notice that i have been cheated by Air India , and i have already lost my hardened money Rs 23,842. I have booked a flight from New Delhi to Jamnagar (PNR:YSL2Q) which got delayed due to Air India technical fault , Air india refused to provide any other flights for the same day which has impacted my whole journry along with penalties to be paid to IRCTC and hotel booking related to this journey. Air India refunded amount for flight New delhi to Jamnagar (PNR:YSL2Q) on which a Convienince fee of Rs 1470 has been charged to me. And now Air India is asking for the cancellation charges which is approx Rs 16,000 for my return flight to New Delhi (PNR:YTB2S). Due to the fault of Air India the flight got delayed and they didn't support their customer on providing any other flight for the same journey and simply asked to go for cancellation and they committed before cancellation that they will refund the complete 100% amount for the bookings made , so now why Air India is asking for cancellation charges for the return fligh and how come Air India expect that if a person is not going to destination will use the return flight back to home.
I request you to put some light on this cheating being done to me and help me in getting all the penalty amount along with 100% money back for my return journey (PNR:YTB2S)

Regards
Deepankar Bagga
+91-9990001838

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