\
Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Regarding harasser customers & Reliance just cheated customers in Porting to 4G

Complain ID : CCN021355   30   Complaint's Reply

Telecom Services Complaint Date: July 26, 2016
Modified date: July 27, 2016
  • State :  West Bengal
  • City :  Kolkata
  • Address: 148/4,Banerjee Para Road;P.O.-Shyamnagar;Dist-24 Paragonas North;Pin-743127
My self a reliance customer since last 6years (Mob.no-9903799430)but i got a msg.from your company for upgradation to 4g.For the said issue i visited the local reliance store where they charged me Rs.1+25 rs in total and send a sms to 1299 and said u will get 10gb 4g+1gb 3g+untimited reliance call+150local calls for a month.
My question arises that how a company could cheat a customer like wise
1st the company offered a SIM to a customer which is not being in updated status & i got the 3G data service after 15days of my SIM was being activated.So its a cheap policy of the company to just harasser customers regarding the issue.
2nd after transformation & completing of that 3G data there was a promise & line of attraction by the company that it would offer 10GB 4G data to there customers after transformation but in that respect yesterday I received a 9gb 3G data to my number & company says that"our policy changed so we provide 3G data in place of 4G"moreover the validity of that data is from 17/07/2016 to 08/08/2016 what the hell is it..can you clarify..& why the company has not just published that they fails to retain the 4G service via reliant media or else.
I need a complete feedback from your end
I want the help from your end to resolve this cheating done by the company to a customer

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Cheating me by changing my monthly rental from 397 to 899 with out my permission by Kuldeep Singh:

    (4 of 5)

    I was a customer of Reliance CDMA but they changed this thing in 4g and after one month of starting 4g they changed my plan which was unlimited 397 to 899 per month with just limited calls and data. These people are cheats and the matter to taken care of . Now every now and then I make complaints but these people are crooks who wants to suck peoples blood and hard earned money. Please resolve the issue and revert back my plan which I opted for
    Thankyou

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Write your Consumer Complaints at forum, talk to members having similar complaints. Consumer Court, Consumer Complaint, Help to file Consumer Complaint Court, Address of Consumer Courts, Complaint against mobile phone service Online Consumer Complaint, Complaint against government department How to trap a bribe seeker Complaint.