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Complaint against to Aircel Service Provider

Complain ID : CCN015866   21   Complaint's Reply

Telecom Services Complaint Date: February 1, 2016
Modified date: February 1, 2016
My name is Devesh Raj. My complaint against to Aircel Service Provider.
On the morning of 31st Jan A message came to company there is a offer that in Rs. 57 = 1 GB Internet pack 28 days.
I went the shop and done the recharge of 57 but after few minutes a message is there a successful recharge but there is no internet pack, neither there is main balance nor promo balance. So I called customer support there was a lady named Meena she said they didn't have any responsibility for that offer and my money was not refundable.

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    by Aircel:

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    Dear Devesh Raj,

    We regret the inconvenience caused, Kindly share the following details so that our team can look into your issue:

    Aircel No.:
    Transaction Id:

    Warm Regards,
    Aircel Social Care Team

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