Received damaged ONIDA LIVE GENIUS LEO40FAIN 101.60cms Full HD (40 inches) LED TV
Complain ID : CCN019655 22
Tata docomo
Complaint Date: May 30, 2016
Dear Sir,
Please refer to my complaint dt. 18.05.2016 regarding receiving damaged ONIDA LIVE GENIUS LEO40FAIN 101.60cms Full HD (40 inches) LED TV by shopclues.
Mr. Jeewan from Shopclues customer support has called me on 19.05.2016 and said he will arrange for return pick up of the same with Fed Ex courier in a couple of days.
In the mean time, I have been contacting Fed Ex courier too and was told that they require a return air way bill from shopclues to pick the TV from me.
In spite of repeated reminders, shopclues have not responded since.
Kindly help me to solve the problem so as to obtain the refund at the earliest.
Thanking you,
Yours faithfully,
Jayan G Nair
+91 94 96 88 44 33
Please refer to my complaint dt. 18.05.2016 regarding receiving damaged ONIDA LIVE GENIUS LEO40FAIN 101.60cms Full HD (40 inches) LED TV by shopclues.
Mr. Jeewan from Shopclues customer support has called me on 19.05.2016 and said he will arrange for return pick up of the same with Fed Ex courier in a couple of days.
In the mean time, I have been contacting Fed Ex courier too and was told that they require a return air way bill from shopclues to pick the TV from me.
In spite of repeated reminders, shopclues have not responded since.
Kindly help me to solve the problem so as to obtain the refund at the earliest.
Thanking you,
Yours faithfully,
Jayan G Nair
+91 94 96 88 44 33
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