Online Consumer complain against Paytm Wallet Fraud
Complain ID : CCN019977 27
Tata docomo
Complaint Date: June 13, 2016
Modified date: June 13, 2016
First my Paytm wallet account was blocked for login and after several attempts and after providing several documents it was finally unblocked after several days.
The day when it was unblocked i got a call from the number 9706178453 saying that it is a call from customer care and i did check in true caller and found to be customer support number.
Person who called told me that i am from customer care from paytm and your account was blocked and now it is unblocked. This information was correct and i believed in it.
Then he said that in future if you dont want your account to blocked as it is not verified now. You should share the sms details which you will receive now. I received two sms and i shared the details which was my mistake.
With this info he transferred money from my wallet to another number 9706872519.
Then i realised that it is a fraud.!!!!!!!!!
I complained to the paytm about this and asked few questions to them -
Like how a fraud came to know that my account was blocked and it got unblocked today????
Why my account was blocked?????????
Still i have not received any response from Paytm on this!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
Surprising the below fraud is still active and using the same number and calling others and cheating people.
Fraud
======================
9706178453/9706872519
======================
When i call to these numbers they abuse.What a system we have that though the fraud numbers are there and they are roaming freely and they are cheating people!!!!!Please take some action on them.
The day when it was unblocked i got a call from the number 9706178453 saying that it is a call from customer care and i did check in true caller and found to be customer support number.
Person who called told me that i am from customer care from paytm and your account was blocked and now it is unblocked. This information was correct and i believed in it.
Then he said that in future if you dont want your account to blocked as it is not verified now. You should share the sms details which you will receive now. I received two sms and i shared the details which was my mistake.
With this info he transferred money from my wallet to another number 9706872519.
Then i realised that it is a fraud.!!!!!!!!!
I complained to the paytm about this and asked few questions to them -
Like how a fraud came to know that my account was blocked and it got unblocked today????
Why my account was blocked?????????
Still i have not received any response from Paytm on this!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
Surprising the below fraud is still active and using the same number and calling others and cheating people.
Fraud
======================
9706178453/9706872519
======================
When i call to these numbers they abuse.What a system we have that though the fraud numbers are there and they are roaming freely and they are cheating people!!!!!Please take some action on them.
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