Wrong Information /After Sales Support /
Complain ID : CCN017408 25 Complaint's Reply
Shopping Complaint
Complaint Date: April 18, 2016
I brought Worldtech Super Bass Tube from Snapdeal on 14th March 2016 for Rs 5500/-
Product delivered on 21st March 2016, I brought this product since it was clearly mentioned on Snapdeal's website (Product description) installation was at doorstep and free of cost ; I called/ wrote Snapdeal customer care for more ten times but nobody supported for installation , yday i installed it at local vendor by paying 3000 INR , becoz it requires special wiring kit of 1300 INR , 1000 INR JBL 4 RF Modulator, 700 Fitting Charges ..Total 3000 INR ...I've lodged case in consumer court .....dont buy this product ...no after sales support at all .....Very very bad experience .......
Product delivered on 21st March 2016, I brought this product since it was clearly mentioned on Snapdeal's website (Product description) installation was at doorstep and free of cost ; I called/ wrote Snapdeal customer care for more ten times but nobody supported for installation , yday i installed it at local vendor by paying 3000 INR , becoz it requires special wiring kit of 1300 INR , 1000 INR JBL 4 RF Modulator, 700 Fitting Charges ..Total 3000 INR ...I've lodged case in consumer court .....dont buy this product ...no after sales support at all .....Very very bad experience .......
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Complaints
by Snapdeal:
(4 of 5)
Dear Customer,
We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on writetous@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal
by Snapdeal:
(4 of 5)
Dear Customer,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
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