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Received a Stinky Brut Soap from Deo Bazaar .com

Complain ID : CCN015819   22  

Shopping Complaint Complaint Date: January 27, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: Vasudeo Terrace CHS, D 311, Kastur Park, Shimpoli Road,
Received a Stinky Brut Soap from www.deobazaar.com
When informed, they are telling that it is wrong without verifying

Below is the conversation:
Devdas Pai
1:43 PM (6 hours ago)

to DeoBazaar.com, care
Please send someone to check out whether I am lieing to you


On Jan 27, 2016 10:28 AM, "DeoBazaar Care" wrote:
Dear Devdas,

Greetings from DeoBazaar!
We thank you for writing to us with the details but would like to inform you that the products shipped to you are 100% original and sourced from authorized channels.
We do not have a policy of changing the items on basis of dislike of fragrance since all the products we deal in are fragrance based.

We hope our revert suffices and we look forward to serving your new order soon.

Warm regards

Team DeoBazaar.com
#ZamaaneKoMehekaanaHai
Over 1 Lakh Deodorants Delivered Annually
Description: Description: logodeobazaar

From: Devdas Pai [mailto:devdasspai@gmail.com]
Sent: Monday, January 25, 2016 3:59 PM
To: DeoBazaar.com
Cc: care@deobazaar.com
Subject: RE: Order Delivered Notification : Deobazaar.Com

Dear Sir ,
Images will not help us to know

The smell is so bad that you will feel like vomiting

On Jan 25, 2016 11:24 AM, "DeoBazaar Care" wrote:
Dear Devdas,

Greetings from DeoBazaar!
We thank you for writing to us and assure you the resolution soon.

We request you to please share a few images of the defective product received so that we may check the details further and can share a resolution with you accordingly.

Warm regards

Team DeoBazaar.com
#ZamaaneKoMehekaanaHai
Over 1 Lakh Deodorants Delivered Annually
Description: Description: logodeobazaar

From: Devdas Pai [mailto:devdasspai@gmail.com]
Sent: Saturday, January 23, 2016 12:25 PM
To: DeoBazaar.com; care@deobazaar.com
Subject: Re: Order Delivered Notification : Deobazaar.Com

Dear Sir,

I have received the Brut Combo Pack

Sir, the Brut Soap is tooooo Old & Stinking .. Nor it is sealed pack.

Kindly Replace it urgently

Other things are Ok​

?With Best Regards,
Devdas S Pai
Phone: +91 9324083259 | +91 7303203222
Email: devdasspai@gmail.com

On Tue, Jan 19, 2016 at 4:40 PM, DeoBazaar.com wrote:
Image removed by sender.
Image removed by sender. DeoBazaar.com
Image removed by sender. Lowest price guarantee
Deodorants
Perfumes
Bath & Body
Grooming Kits
Skin Care
Image removed by sender.Daily Deal
Hi Devdas Pai,

Thank you for placing an order with DeoBazaar.com ( 1601658404 ),
Our courier partner has informed us that your order has been delivered to you on 19/01/2016 ..
PRODUCT(S) DELIVERED
S.No
Item Name
Quantity
Price
Image
1
Brut Perfume Deodorant And Luxury Body Soap Combo
1
799.00
Image removed by sender.
Based on your buying preference, below are some recommended products for you
Image removed by sender.
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Park Avenue Combo of Stanza Perfume, Voyage Deodorant
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Image removed by sender.





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