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Delivered faulty product and not replying/resolving it.

Complain ID : CCN017919   22   Complaint's Reply

Shopping Complaint Complaint Date: May 2, 2016
  • State :  Chhattisgarh
  • City :  Durg
  • Address: 3 Kunwar Sadan Risali Sector Bhilai
I have bought a MI power bank from book my offer.com on 28 march. Order id 080467717097676 and selected COD of amount Rs 748 for the same. It got delivered after one week to me. I have paid the amount. And when i had opened it and tried to charge it. I have charged it for 2-3 hours and when used it for charging my phone. Then it didnt work. And i have tried with many other phones of my friends. When i tried to contact the customer care no +91-8010001133. It guides to the option connecting to customer representative and then the call disconnects charging certain amount from my balance. I had tried it many times but it never connects. Then i had e-mail them for the same cc@bookmyoffer.com. which says in reply your querry has been registered our representative will try to resolve it. But then neither email nor any call came from them. I want either they provide me working product or refund my money.

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    faulty product by prasad wakchoure:

    (4 of 5)

    have bought a MI power bank from book my offer.com on 28 march. Oder id 080467763986466 and selected COD of amount Rs 749 for the same. It got delivered after one week to me. I have paid the amount. And when i had opened it and tried to charge it. I have charged it for 10-12 hours and when used it for charging my phone. Then it didnt work. And i have tried with many other phones of my friends. When i tried to contact the customer care no +91-8010001133. It guides to the option connecting to customer representative and then the call disconnects charging certain amount from my balance. I had tried it many times but it never connects. Then i had e-mail them for the same cc@bookmyoffer.com.But neither email nor any call came from them. I want either they provide me working product or refund my money.

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