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Defective product and no refund

Complain ID : CCN017384   19   Complaint's Reply

Shopping Complaint Complaint Date: April 16, 2016
  • State :  Delhi
  • City :  South Delhi
  • Address: B 200, First Floor, Gautam Nagar
I bought the product (mobile phone) from ebay and the phone which i received is defective. I informed the company and they asked me to apply for claim so that i can get my money back. I did that on 19th of march. It had been almost a month but they are not doing the necessary work. No one is giving ay resolution. I had been calling the customer care every now and then. They keep on telling that they will give a call back but nothing is happening.
Please take a stern action against these guys. This is a case of online cheating.

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