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Not providing good benefit for my TV in exchange - vishnu sony service centre Belgaum

Complain ID : CCN031229   26  

Service Center Complaint Date: December 30, 2018
Modified date: February 6, 2019
  • State :  Karnataka
  • City :  Belgaum
  • Address: Nirmal Residency 4843 2nd Main 2nd Cross Sadashiv Nagar Belgaum
I had given my Sony LED TV to repair in sony service center on 21st june and they told me that screen panel has been damaged so i need to get replaced which costs around 32000/-. I was ready to pay for the repair of my TV, But they are saying that the part is not available with the company so they offered me the discount of 25% on MRP for new purchase of Sony TV. Then i told them that retailer, dealers and online service are providing more than 30%-45% now they are saying that they will give me 40% only. but only online discount are 45% and Plus 10% on card payment so i am asking them at least discount of 65% on MRP of TV. The service center manager is ignoring the matter and saying that this matter will be look after by service head office Bangalore But they are also the same thing and delaying the matter. Its all most 6 months they are troubling me
Complaint Against : vishnu sony service centre Belgaum

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