\
Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Reliance Jio Complaint Slow Internet Speed

Complain ID : CCN029017   46   Complaint's Reply

Reliance Jio Complaint Complaint Date: April 6, 2018
Modified date: May 9, 2018
  • State :  Gujarat
  • Address: At : Dhardi.ta : Talaja. Did : Bhavnagar. Pin : 364150
I am facing slow internet speed on my Jio number since October 2017. My Jio number is 7990831081. After completing to Jio care team, they told me that my problem will solve within 48 hours. But after 48 hours they did not give me resolution. I generated service request number SR00000H4DRB on date 26 Jan 2017 using my Jio app. They said me due to limited coverage, speed is slow so new Jio tower is planned at your area which is expected to go live within 60 days. In between 60 days they didn\'t provide me any update. After 60 days when my problem is not solved then I wrote a mail But surprisingly Jio Care team also said me new Jio tower will planned at my area and it will be ready in again next 60 days. Appellate complaint number is SR00000J9JUO. Jio company is not interested in solving clients problem. I am replying mail to appellate team continuously and asking for resolution but they give me only 60 days date again and again.
Complaint Against : Reliance Jio Complaint

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    by Vijay:

    (4 of 5)

    Jio network problem came in last 7 days there was no solution came.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Write your Consumer Complaints at forum, talk to members having similar complaints. Consumer Court, Consumer Complaint, Help to file Consumer Complaint Court, Address of Consumer Courts, Complaint against mobile phone service Online Consumer Complaint, Complaint against government department How to trap a bribe seeker Complaint.