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Poor service by aircel csustomer care for deactivate my auto renewal packs

Complain ID : CCN021474   54   Complaint's Reply

Consumer Forum Complaint Complaint Date: July 31, 2016
Modified date: July 31, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: Room No 37 Praja Sevak Society Behind Bus Depo Mori Road Mahim West
Hi,

I m khan shehbaz,


I had given request in aircel csustomer care for deactivate my auto renewal packs but still its not done... and i has lost my 1000 balance of laast 4 months.... i want to reversal from aircel asap

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    Aircel

    by Aircel:

    (5 of 5)

    Dear KHAN SHEHBAZ,



    We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:



    Date & Time of deduction:


    Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.




    Thanks and Regards

    Aircel Social Media Team

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.