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Amazon n kotak bank, I have not received my full amount as refund d to what I made the payment

Complain ID : CCN029471   38   Complaint's Reply

Payment Complaint Complaint Date: June 13, 2018
Modified date: August 21, 2018
I have purchased num of items from Amazon and returned all the items still I have not received refund amount . They are saying to raise a compalint against bank and same bank saying to raise against Amazon..plz get it solved

Kotak Mahindra bank and Amazon
Complaint Against : I have not received my full amount as refund d to what I made the payment

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