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PAYTM BHIM UPI beneficiary didnt receive refund amount

Consumer Complaint ID : CCNO28922   174

Online Fraud  Post date : March 19, 2018

I went to a shop and bought some household articles and paid him using PAYTM BHIM UPI but the shopkeeper didnt receive my money i checked his PAYTM too amount got deducted from HDFC bank 2 times 350 Rs.(since it tried for second time didnt work still )
upon calling PAYTM customer care there is no option to talk or complaint to anyone its only recording which keeps giving irrelevant options
i also complained in the app itself

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Review Date :
Reviewed Item : Online Fraud
Author Rating : 5

Complaint Against : PAYTM BHIM UPI
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Result 8 votes

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    A History of Herve-leger-shop . Refuted SusanYjc02 March 26, 2018

    These dresses are available in varied colors, but if you do not have perfect proportions, it's best to decide on dark coloured items like black, darkish grey, brown, and navy.

    I received amount today Premchand Venkat Ravipalli March 21, 2018

    I received amount today in PAYTM as per PAYTM CUSTOER SUPPORT
    :"DUE to technical errors there was delay in the other person receiving money"

    U may close this case

    How and who resolved this ? Premchand Venkat Ravipalli March 20, 2018

    How and who resolved this ?
    i complained to Paytm customer care also but still the beneficiary didnt receive my money
    pls ASK PAYTM to refund money immediately
    how and why did u resolve my complaint ?

    CCNO28922 Premchand Venkat Ravipalli March 20, 2018

    What is the update on this
    is this website active ?