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PAYTM BHIM UPI beneficiary didnt receive refund amount

Complain ID : CCN028922   25   Complaint's Reply

Online Fraud Complaint Date: March 19, 2018
Modified date: March 31, 2018
I went to a shop and bought some household articles and paid him using PAYTM BHIM UPI but the shopkeeper didnt receive my money i checked his PAYTM too amount got deducted from HDFC bank 2 times 350 Rs.(since it tried for second time didnt work still )
upon calling PAYTM customer care there is no option to talk or complaint to anyone its only recording which keeps giving irrelevant options
i also complained in the app itself
Complaint Against : PAYTM BHIM UPI

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    i complained to Paytm customer care also but still the beneficiary didnt receive my money
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