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Complaint against Bharti Airtel Limited due to bad network connectivity

Complain ID : CCN021406   37  

Mobile Complaint Complaint Date: July 28, 2016
Modified date: July 28, 2016
  • State :  Haryana
  • City :  Faridabad
  • Address: H. No.1370, Parvatiya Colony, Maya Kunj, N.i.t. Faridabad-121005, Haryana
Dear Sir,

This is regarding network & connectivity issue with Bharti Airtel Limited at my Mobile No.+91-9899447620.

Sir, since the 22.04.2016 I am complaining to Bharti Airtel Limited about the bad network & connectivity issue at my home H.NO.1370, Parvatiya Colony, Maya Kunj, Near Shiv Shakti School, N.I.T. Faridabad-121005, Haryana.

But they are just giving me every time a new deadline for network issue resolution while I am paying them approx INR-1000/- Per month as mobile bill for the services that I am not getting proper.

I have asked to Airtel to provide me a network booster till the network issue resolved but they have refused it.

They gave me a excuse that they are planning a new site near my home but now when i checked their open network system and found that there is no new site they have planned, I think they are justing wasting my time and money. I am enclosing herewith their open network system screen shots for your further action.

Now I am fed to wait so long, So pass on this case to TRAI, I hope you will help me in this regard and take necessary action.

I am enclosing herewith my correspondence with Airtel about the network issue which they have not resolved since the 4 months.

Please look into it and take necessary action against it.

I shall be very thankful to you for this.


Kind Regards,

Naveen Chawla


Mobile : +91-9899447620


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