Frequent service outage, facing issue with act fibrenet internet data service
Complain ID : CCN027443 47
Internet Complaint
Complaint Date: August 5, 2017
Modified date: August 6, 2017
Hi am facing issue with act fibrenet internet data service....every time there is service outage... And when in need cannot use the internet but have to pay the bill else service is disconnected .... The reason given is same each time u log a compliant... As a consumer dont we get to use the service as per our reqmnt for the amount paid ... by the time they resolve my mobile data limit gets used up... Last time in may 2017 I had informed that I shall not pay until I get uninterrupted service for one month... But stil prob persists and have been asked to pay back due which includes all 3monthd..wen call centre is called see lame excuse cable issue will. Sorted in. 48 hrs...I get to use only in weekends and even on these days if I dnt get the service which I hav paid ...Wer is the accountability.. tracker follow up for bill payment exists service disconnection exists..but not for proper continues service.. Pls help..
Related complaints
-
Tikona Internet Broadband connection not workingRavindra Kumbar / Internet Complaint August 2, 2016 / Bangalore / KarnatakaHi, I have taken the Tikona Broadband connection on 20-Jul-2016. The company installation Engineer said we have to pay Rs.2330/- for 3 months internet... -
Airtel deducted my main balance even though I had Internet balance and they won't refund me.SHAIK Nayeemurahman / Internet Complaint July 29, 2016 / Bangalore / KarnatakaHi, I m an airtel user for past so many years, recently my main balance deducted for using Internet even though I had Internet balance. I had 4g Inter...
-
MTS Customar not responding properlyPalani / Internet Complaint June 7, 2016 / Bangalore / KarnatakaI have bought MTS data card and had issue in speed. I raised the 10 complaints by calling customer. There is no proper response from them, Simply they...
-
Bad service from MTS connectionNitin Gyan / Internet Complaint May 21, 2016 / Mysore / KarnatakaMy dongle connection was barred/blocked because I crossed credit limit in roaming. Not knowing the amount I called customer care who asked me to pay X...
-
HUGE OVERBILLING ON DATA USAGE OF PHONE 9686552601raj k s k / Internet Complaint May 11, 2016 / Bangalore / Karnatakai am completely dissatisfied with the response i received from AIRTEL team and wish to escalate this to you. MY PHONE NO IS 9686552601 let me narrate ...
-
Low speed from Airtel than promisedAnonymous / Internet Complaint March 26, 2016 / Bangalore / KarnatakaI have subscribed for 24 Mbps plan from Airtel but often I get lower speed like 5-6 Mbps. After multiple complain also the problem repeats. Their call...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply