Tikona Internet Broadband connection not working

Ravindra Kumbar / Internet Complaint / August 2, 2016 / Bangalore / Karnataka

Address: #78, Unnati, 7th Main, 5th Cross, Tata Nagar, Near Kidzee School

Hi,

I have taken the Tikona Broadband connection on 20-Jul-2016. The company installation Engineer said we have to pay Rs.2330/- for 3 months internet service with 4MBPS speed.
But after paying money, from Day 1 we always found issues with connectivity. It gets disconnected and its even hard to get 1MBPS speed. When tried with customer care, they always made false promise to fix it.
We have called so many times to Customer care, installation Engineer and Service Engineer. Nobody responded. Now we want to get disconnected from the service and expect compensation.

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    RE: TIKONA INTERNET BROADBAND CONNECTION NOT WORKING by Tikona Care:

    Dear Mr. Kumbar,

    Greetings from Tikona.

    We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.

    For any further issues/queries, please contact us on our new customer care number 1860 3000 3434 or you can reach us at forum.tikona.in.

    Regards,
    Tikona Care

    Re: TIKONA INTERNET BROADBAND CONNECTION NOT WORKING by Tikona Care:

    Dear Subscriber,

    Greetings from Tikona.

    We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAUG33 to your case.

    Request you to mention the reference number in the subject line while sharing your details with us on [email protected]

    Regards,
    Tikona Care