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Cheap service. Not providing spark plug, servicing of my KAFF N604BGFF Hob as it was not working pro

Complain ID : CCN028508   25  

Home Appliances Complaint Date: November 7, 2017
Modified date: November 20, 2017
I've asked for servicing of my KAFF N604BGFF Hob as it was not working properly and they assigned a company called GoService(Bommanahalli,Bangalore) which is a third class company. Their servicemen came on 06-Oct-2017 and while repairing he broke the spark plug. When i asked for replacement he said we will provide you in 1 week . Its more than a month now there is no update from KAFF neither Goservice.Whenever i call Goservice their representative Miss Swetha dont answer the call. I called from different number one day and she said "Sir please talk to my manager, i cant do anything. When i said i'l file a case she said do whatever you want"
This is the real face of company like KAFF. They sell their products in high rate and provide third class service.
I want a stringent action this company else i'l move to Karnataka Consumer forum and i'l settle this in court
Complaint Against : KAFF

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