Complain regarding LG washer dryer and vacuum cleaner technically defective product
Complain ID : CCN021356 20
Consumer Complaint
Complaint Date: July 26, 2016
Modified date: July 27, 2016
- State : Delhi
- City : South Delhi
- Address: Greater Kailash 2 New Delhi
LG does not test their products before selling to consumer. We bought brand new high end model of LG washer dryer (FH4U1JBHK6N) and vacuum cleaner (VC3316NNTM). Both the products are technically defective. The motor of the vacuum cleaner is burnt out (the vacuum was delivered in defective condition and it was not working when delivered). The engineers came twice to try and repair it but were not able to. LG has not resolved the issue even after several complaints and has not replaced the defective product or refunded our money. The dryer of the washing machine is not functional. Even after running it for 4-5 hours, clothes come out crumpled and wet. LG clearly did not test the product for its effectiveness before selling it to the consumer. This is the most expensive washer dryer in the market. We have had 4-5 engineers come to check the product. LG has not resolved the issue or refunded our money even after several complaints. Any defective product is always recalled by the manufacturer. This is a global practice. Both the vacuum cleaner and washing dryer are technically faulty and defective and should be recalled by the manufacturer.
Related complaints
-
Pathetic customer experience home center lifestyleNiraj Sehgal / Consumer Complaint July 24, 2016 / West Delhi / DelhiHi, This mail is in reference of a first time purchase from the home center lifestyle, this was a pathetic experience, order placed on 1st still not b...
-
Faulty OGeneral AC complaint from Vijay Sales,PitampuraMr. Mukesh Sanghi / Consumer Complaint July 7, 2016 / North West Delhi / DelhiI purchased OGeneral AC on 15/04/2016 from Vijay Sales,Pitampura for Rs.36000/-. this was insatalled on 25/04/2016.From day 1, it was giving a smell o...
-
Complain against stylezaade.com for duplicate sumsang mobileajay singh / Consumer Complaint July 1, 2016 / East Delhi / Delhiduplicate sumsang mobile and memory card delivery
-
Electricity Not Coming complaint no raised through call centreSumeet Gupta / Consumer Complaint July 1, 2016 / West Delhi / DelhiRespected Sir or Madam, This is Sumeet Gupta S/o Shri Satish Kumar from Delhi(Consumer no. 103182838). This is to inform you that there is no electric...
-
Complain against HTC E-8 Mobile service centre defaultROHTI JAIN / Consumer Complaint July 1, 2016 / New Delhi / DelhiSir, I have bought your HTC mobile 16 April 2015. for 31500 inr the said mobile was having touch screen problems the handset was send to service cente...
-
Complain for cylender leakage problam Ambedker Nagar New Delhisandeep / Consumer Complaint June 27, 2016 / South Delhi / Delhii am Indane gas customer and my consumer no 38266 named with sandeep madangir dr. Ambedker Nagar New Delhi 110062 my cylender very hardly leakage prob...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply