Breach of Warranty by Intex Mobile accessories from flipkart
Complain ID : CCN021676 27
Consumer Complaint
Complaint Date: August 8, 2016
Modified date: August 9, 2016
Have purchased the Intex Mobile charger from flipkart via invoice no- F04Z3UP17-2417dated 28.06.2016 which has the warranty period of 3 months. After useing it for less than 15 days mobile charger stopped working. When i contacted Flipkart, refussed my demand of repair/replacement saying that i had to contact INTEX consumer support portal to book my complaint. So, contacted Intex team for the support. they suggested me to visit nearest service center to get it repaired. But local service center said, they cannot accept it as warranty is valid only if charger purchased along with intext mobile. They also claimed that with out intecx mobile IMEI no they cannot book any job sheet. Also confirmed that they have not received any instruction to entertain such repair from INTEX company. Going back to intex customer service, again they asked me to visit same service center who again rejected it saying same reason explained above. When i demaned their(local service center) refusal in writing, they did not responded. I don't know how many of intex consumer suffering the same issue with respect to their FAKE warranty Contract. Please support me in fixing the issue.
Reference:-
1)Flipkart Complaint no- IN1607281638585606563 dated 31.7.2016
2) Intex Customer service no -
a)SR1807163291 dated 19.7.2016
b)SR1807163291 dated 31.7.2016
c
Reference:-
1)Flipkart Complaint no- IN1607281638585606563 dated 31.7.2016
2) Intex Customer service no -
a)SR1807163291 dated 19.7.2016
b)SR1807163291 dated 31.7.2016
c
Related complaints
-
Letv customer care said that the water damaged mobile cannot be repairableshajeer Yoosaf / Consumer Complaint August 6, 2016 / Bangalore / KarnatakaDear Sir, I have purchased a letv mobile and it is not functional partially due to some drop of water went in during rain. When contacted, customer ca...
-
Goibibo.com Not refunding my money, booked a room in blue hills hotel, ootyali / Consumer Complaint August 2, 2016 / Bangalore / KarnatakaName: khasim ali - booking id: htlmmpkyqa I have booked a room in blue hills hotel, ooty, on 25th around 5 pm for 26 and 27 th july16. same day evenin...
-
Unprofessional Behaviour by protection insurance from oneassist bought a xiaomi mi4i phoneSurya Prakash Singh / Consumer Complaint July 31, 2016 / Bangalore / KarnatakaI bought a xiaomi mi4i phone and along with that bought protection insurance from oneassist.My phone got broke and i raised for insurance.Same form th...
-
COMPLAINT AGAINST OLA IS AGAIN BACK TO CHARGING PEAK HOUR CHARGESSWATHI / Consumer Complaint July 23, 2016 / Bangalore / KarnatakaOLA IS AGAIN BACK TO CHARGING PEAK HOUR CHARGES WHICH ARE UNDEFINED AND FEW DAYS AGO, GOVERNMENT HAS STRICTLY ADVISED THEN NOT TO CHARGE INDEFINITELY ...
-
Blackmailing and overcharging by Tikona BroadbandVivek Rathore / Consumer Complaint June 25, 2016 / Bangalore / KarnatakaI opted for Tikona broadband Billing A/c no:- 125783539, for my home having a plan of 4 MBPs speed, but due to very -2 poor services, I decided to opt...
-
OverPriced Milk Next to punjab national bank(anand nagar hebbal)srinivas / Consumer Complaint June 21, 2016 / Bangalore / KarnatakaNext to punjab national bank(anand nagar hebbal), There is retail shop which is selling overpriced milk packets. Normally every shop charges +1 rs but...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply