\
Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Fake call for debit card details

Complain ID : CCN016773   21  

Banks Complaint Complaint Date: March 27, 2016
I received a call from +917549437739 saying that my SBI account has been blocked for 6 years due to non submission of KYC docs. And to update it I was asked to give my debit card details including CVC code at the back side of the card.
I gave him the details and he said I will receive a message which I have to show it to the branch in order to activate my account. The message contained an OTP saying - "To pay Rs. 5000 to SBIbuddy use this OTP".
I gave the OTP to him. Again he said your OTP has expired so provide us the new OTP.
Again I received a message saying - "To pay Rs. 2000 to SBIbuddy use this OTP".
Then I hesitated and did not pick his call any further.
I immediately blocked my ATM card and called the customer care and registered a complaint.
Because I did not have any balance at all in my savings account, he could not succeed in his attempt to use my money.
I want to recover damages from that person.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Write your Consumer Complaints at forum, talk to members having similar complaints. Consumer Court, Consumer Complaint, Help to file Consumer Complaint Court, Address of Consumer Courts, Complaint against mobile phone service Online Consumer Complaint, Complaint against government department How to trap a bribe seeker Complaint.