Regarding refund money while travelling in mahendra bus travels from indore to durg bus

Complain ID : CCN018680   54  

Travel Complaint Complaint Date: May 19, 2016
Modified date: May 19, 2016
Hello ,
I have experienced disaster while travelling in mahendra bus travels from indore to durg bus.I missed my exam on 12 may 2016 due to they did not drop me on promised time i.e. around 8:30 am.
Bus was pathetic and has some engine related problem.Pleas do the needfull.
They promised me to refund my money bus
after that calling numbers of time they not pick up my call.

Travel service Information :-
------------------------------

Name: Mahendra Bus
Url:- http://www.mahendrabus.in/
contact Nub:- 7400720001

Same day I have received message from bus service:-
Dear sir, I personally apologise for the inconvenience cost to you because of our Bus Break down Twice, as it was not under my control but to compensate with your time we will be providing you Breakfast and lunch for today. .JEEVAN MAHENDRA TRAVELS

My contact Number is :- 9806573752
Note:- I am trying to attach bus ticket but it saying upload failed.

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