No Care for Passengers booked through Red Bus in Swapna Treavels
Complain ID : CCN016853 24
Travel Complaint
Complaint Date: March 29, 2016
Modified date: March 30, 2016
- State : Assam
- City : Hailakandi
- Address: W No 8 Chakrborty Para Lakshmisahar Hailakandi 788152
I V K Subramanian has to go to Hailakandi to my In Laws House,i booked through Red Bus in Swapna Treavels but after a day or so they informed me that the bus has been cancelled and they refunded my ticket .Because of this Bus ticket i incurred aloss of Rs.3000.Just because of bus reservation i cancelled my train ticket and still date the red bus is writing to me that ticket has been cancelled because of my request rest in my mail if you want proof this is mydetails
Your booking transaction number for this ticket is 81967205
Ticket details:
Ticket number (TIN): TJ4S77792592
From: Guwahati
To: Hailakandi
Date of journey: Thursday, April 07, 2016
Travels: SWAPNA TRAVELS UNDER ASTC
Bus type: Non A/C Seater (2+2)
Boarding time: 05:45 PM
No of seats: 3
Seat number: 14,13,11
Now Red bus is skipping their responsibility by just cancelling my ticket and refunding money back but they doesnt care how a passenger with family manage to go .The red bus is writng mail that it was cancelled by my request but without my knowled they called me and told that bus will not run .I ask you what is the exact duty they should automaticaly arrange transport to affected passengers like me instead of blaming the customer
Your booking transaction number for this ticket is 81967205
Ticket details:
Ticket number (TIN): TJ4S77792592
From: Guwahati
To: Hailakandi
Date of journey: Thursday, April 07, 2016
Travels: SWAPNA TRAVELS UNDER ASTC
Bus type: Non A/C Seater (2+2)
Boarding time: 05:45 PM
No of seats: 3
Seat number: 14,13,11
Now Red bus is skipping their responsibility by just cancelling my ticket and refunding money back but they doesnt care how a passenger with family manage to go .The red bus is writng mail that it was cancelled by my request but without my knowled they called me and told that bus will not run .I ask you what is the exact duty they should automaticaly arrange transport to affected passengers like me instead of blaming the customer
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