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LAST MINUTE CANCELLATION - My onward journey bus was cancelled and instead of sleeper

Complain ID : CCN038761   42  

Travel Complaint Complaint Date: May 16, 2019
Modified date: June 3, 2019
My onward journey bus was cancelled and instead of sleeper they are giving me seating bus to which I denied and they said they will refund it in 7 days. which cause so much trouble to our plans.
there is no value for customers in India and filing a suit against such abuse and just returning money will not help.They should pay me double, then only they will realise and avoid such cancellations

Onward journey details :
Bangalore to HUBLI on 16 May 2019
PNR 5221248
3 tickets
amount RS 1950

Return Journey details:
Hubli to Bangalore on 19 may 2019
PNR: 5224627
4 tickets
Amount RS 3800
Complaint Against / To: SEA BIRD TRAVELS BANGALORE

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