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Complain against make my trip at varanasi, munshi ghat

Complain ID : CCN023758   45   Complaint's Reply

Travel Complaint Complaint Date: October 28, 2016
Modified date: November 3, 2016
sir,
we have booked baba guest house at varanasi, munshi ghat by make my trip from 12th oct2016 to 16th 0ct 2016 but due to some problem we cancelled the hotel before check in the room and informed to make my trip but they replied of no refund

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    MakeMyTripCare

    NA by MakeMyTripCare:

    (5 of 5)

    Dear Anonymous

    We were looking into your concern but have found that a few important details are missing.

    Please provide us with the following details:

    - Booking ID or
    - Email address used at the time of booking

    We await your response to get the matter checked at our end.

    Assuring you best of our services.

    Team-MakeMyTrip Care

    MakeMyTripCare

    No Refund by MakeMyTripCare:

    (5 of 5)

    Dear Anonymous

    We were looking into your concern but have found that a few important details are missing.

    Please provide us with the following details:

    - Booking ID or
    - Email address used at the time of booking

    We await your response to get the matter checked at our end.

    Assuring you best of our services.

    Team-MakeMyTrip Care

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.