Bill not generating, cut amount from Ola money and driver also asking about the overcharged payment.

Complain ID : CCN052858   47  

Taxi Complaint Complaint Date: June 12, 2021
I booked Ola cab for outstation on 11 June 2021 at 8:30 am. I started the ride at 9:15 am from Indirapuram Ghaziabad to Gulaothi and the odo meter reading was 221753. I returned back to Indirapuram with the same ride at 4:50 pm. Odo meter reading was 221882 at end of the ride. But bill has not generated from Ola and they cut some amount from olamoney. Now driver is asking me to do cash payment and he is asking 1800/- whereas Ola has cut 611/- from Ola money already and blocked my Ola money account.
Booking amount was 1624/-.
They are charging 800/- more than the booking amount. Also blocked my Ola money account. And they are not responding and cutting the call on customer care.
Complaint Against / To: Ola

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