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Regarding not giving refund by ebay

Complain ID : CCN025262   51   Complaint's Reply

Tata Docomo Complaint Complaint Date: December 30, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: Terna Boys Hostel,Opposite Railway Station
I purchased JBL T150a Earphone from ebay on 4th dec 2016.
When i open a product,the product is faulty.(when i connect earphone to mobile touch is not working properly and select app automatically).
I contact ebay and seller they said product under manufacutre warranty visit service centre.
i visited service centre with inovice and seller authorized certificate.
JBL service centre check the seller for authorization purpose and they said that ebay and seller is not authorized with product is not covered under manufacture warranty.

And ebay also not giving any response for faulty product.

I Fighting this issue from 25 days.they are not giving me refund.

please help me out for this.

I purchase earphone at Rs.899/-
JBL T150a on 4th DEC 2016.

I attached a proof of JBL service centre and same will be forwarded to Ebay and seller.

plz plz help me.
Complaint Against / To: EBay

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    Dear Customer,

    We regret the inconvenience caused to you. Please share your concern with your Paisa pay ID or Claim ID at ebayindia.helpdesk@gmail.com to help you.

    Thanks & Regards,
    Team Ebay

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.