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Amount deducted from Bank account but not credited in Paytm account

Complain ID : CCN025223   39  

Tata Docomo Complaint Complaint Date: December 28, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: Flat No 6, Matruchaya, Nanda Patkar Road, Near Telephone Exchange
I transferred Rs. 5000/- to Paytm account from my Janta Sahkari Bank on 07/12/2016. The amount got deducted from my Bank account but did not get credited in Paytm account. I immediately informed my bank and Paytm helpline number. My bank confirmed that the transaction is complete from their end. I registered my complaint with Paytm. They assured that amount will be reversed in 2 days. It has been 20 days now. I have not received my money back.I have written to Paytm couple of time but there is no positive response. For every email there is a standard response that amount will be credited in 2 days.
Please help.
Complaint Against / To: PayTm

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