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Refund not received, ordered JBL T200A earphones from snapdeal.com

Complain ID : CCN025243   38   Complaint's Reply

Tata Docomo Complaint Complaint Date: December 29, 2016
Modified date: December 29, 2016
I ordered JBL T200A earphones from snapdeal on 21 Dec, 2016 and paid the amount of Rs. 899 . I cancelled the order that day itself but did not receive the refund yet. Already I have called snapdeal customer care multiple times but still the request is not served. In order summary the status of the refund shows refunded successfully but I did not get it. Please help me out to get the refund. PFA screenshots of the order and bank statement.
Complaint Against / To: Snapdeal

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    Dear customer,

    Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

    Regards,

    Team Snapdeal

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