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Refund www.yepme.com is not given back to me

Complain ID : CCN025159   53   Complaint's Reply

Tata Docomo Complaint Complaint Date: December 26, 2016
Modified date: December 26, 2016
I had order a T shirt with "http://www.yepme.com/", Order ID.32596965 Date:16/10/2016 and for returning complaint ID:2848316 Date:21/10/2016.
I had return their Iteam satisfactory but they are not my money back yet. Their policy for money return was 14 to 21 days, I had call twice but even though they are not returning back me my money.
Complaint Against / To: yepme

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    Yepme

    Refund against order id- 32596965 by Yepme:

    (5 of 5)

    Dear Customer,

    We sincerely apologize for the inconvenience caused to you.

    This is in reference to your concern regarding refund of order number- 32596965.

    We have forwarded your request to the concerned team and we shall get back to you as early as possible.

    In case of any further assistance and feedback, you can write us at refund@yepme.com

    Warm Regards,
    Yepme

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.