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Product not delivered and money not refunded since 5 months

Complain ID : CCN024978   19  

Tata Docomo Complaint Complaint Date: December 18, 2016
I ordered two products from mebelkart.com with order numbers #OD1003723860 and #OD1003723770 on 14-08-2016. For both the products I made a total payment of Rs. 7603. It is almost 3 months from the date of order and I have not received any update from mebelkart. None of there customer care numbers listed on their website are working. The parent company of Mebelkart are Askmegroup and Getit infoservices pvt limited who are also not responding. If mebelkart has stopped services to customers then why they are accepting new orders and why the payment gateways have not banned this group?

Please help. The no response approach from Mebelkart is not justified.
Complaint Against / To: mebelkart.com

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