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Exchange or refund issue purchased phone online services and received damaged phone

Complain ID : CCN024540   19  

Tata Docomo Complaint Complaint Date: November 23, 2016
Modified date: November 26, 2016
  • State :  Gujarat
  • City :  Ahmedabad
  • Address: B/13 Shiv Tenaments, Near Ghodasar Cross Road, Ghodasar 380050
As I purchased phone through online services and received damaged phone.
In-front of that I already raised complaint on 14th Oct….
they send mail me on 31st nov that i send my damge phone at their ware house at my own cost. yet i send this phone on 9th nov they received at 10th nov. but yet i did not get my phone or not even any call or mail.
As I requested them to refund my phone’s price but they clearly refused this term.

Complaint Against / To: mi india (xiaomi mobile)

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