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WRONG INFORMATION PROVIDED DURING PORT MOBILE NUMBER

Complain ID : CCN039173   27  

Submit Complaint Complaint Date: June 18, 2019
  • State :  Haryana
  • City :  Gurgaon
  • Address: Swayam India Pvt Ltd, Plot No 142-143, Mohiyal Colony, Sec 39, Gurugram.
Dear Sir/ Mam,

Recently Idea port executive called and express best plan 50GB Internet data and fee outgoing/ incoming calls +other benefits @253 including GST.

Today 18.06.19 port has been successfully done, but as now log in to Idea app and surprised to see showing 399+GST and providing 25GB data. I tried to call on number where i got the call but number is switched off and abusing if pick the call. Same complaint i raised to Idea customcare but no reply till yet.

Challenge is now i can not stop Idea service for 3 month at least nor stop the port. Resultant i've to bear full cost.

Please advise and help to solve the issue.

Regard.
Deepak Nariyal.
Mob 8284985824 email : deepaknariyal@yahoo.in
Complaint Against / To: Vodafone Idea Limited

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