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Complaint against Idea(Vi) telecome network regarding psychologicaly disturbing me.

Complain ID : CCN048580   45  

Submit Complaint Complaint Date: October 9, 2020
Greetings! I want to mention that i had done the recharge of rs 699 on 26th july2020 with 84days validity.which included 4GB data/day valid upto 25november2020. I was facing this problem from last 2 3 days. But today on 9th October'20 i have not used or browsed any data and i got the message that all my data has been consumed. Which is a complete shock for me. As i m left with excess workload of my research project.which is impossible to complete without internet connectivity as the university libraries are closed.and i m dependent upon online research articles.but the idea(Vi) network has troubled me alot and when i made a call they told me to wait for 24hours and denied to refund my 3.5 GB data today. please help..!!
Complaint Against / To: Complaint against Idea(Vi) telecome network

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