complaint against company

Complain ID : CCN051400   34  

Submit Complaint Complaint Date: March 10, 2021
I am shopkeeper/trader, can I file complaint against company.
Company supplied goods on advance payment, but the received material is substandard and inferior than sample. Company not refunding money neither replacement. What remedy do shopkeeper have?
Complaint Against / To: Company

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.