Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

URJAKART.COM NOT RETURN THE PRODUCT .

Complain ID : CCN016553   54   Complaint's Reply

Shopping Complaint Complaint Date: March 18, 2016
Modified date: March 19, 2016
  • State :  Rajasthan
  • City :  Jodhpur
  • Address: 1/1 D.D.P NAGER MADHUBAN HOUSING BOARD BASNI 1ST PHASE JODHPUR


i order light on 4 march 2016 from urjakart.com.

and i do not open box and i want to replace or return the product

by mistake i place order and i want to return the sealed product.

but urjakart team mail me that they will not return or replace the product

so i complain against the urjakart.com site.





gmail discussion with me and urjakart.com


Urjakart Customer Support
11:25 AM (19 minutes ago)

to me
##- Please type your reply above this line -##
Your request (8112) has been updated. To add additional comments, reply to this email.

Vipul Singh (Urjakart Customer Support)
Mar 18, 11:24

Ajay choudhary Mar 11 10:21




we are request you to return the item which have order no. 200016318 , 200017856
we are returning this product because the item not deliver sufficient light for our ground.
and i request your team to solve my problum and return money.

Dear Sir

As per your message you mentioned that it is not delivering sufficient light. How can you say that without even opening the box.

And rest i leave it to you. I cannot initiate a refund or replacement.
Regards,
Vipul Singh
Support/Whtsapp: +91-9599884826

Want additional 10% off ?
Ask me about Gold Pro Services















i hope court help me ....

thank you very much.....

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Urjakart Support

    Complain Against Us by Urjakart Support:

    (5 of 5)

    As per our company policy. We refund or replace items only if they are received damaged or not as described. In Mr Ajay Choudhary's complain these two criteria s were not there so no refund or replacement was done.
    http://www.urjakart.com/returns-policy

    hemlata joshi

    product not recived by hemlata joshi:

    (5 of 5)

    I have pay 8aug amount 2490 againest order no-200028760 kindly gives me information about product after how many days i can recived my product
    Hemlata

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.