Shoppers Stop Tampering of MRP and overcharging MRP

Complain ID : CCN013851   67  

Shopping Complaint Complaint Date: July 9, 2015
  • State :  Karnataka
  • City :  Bangalore
  • Address: RR Residency Flat 001, 32/33 Venkatappa Road Queens Road Cross
Complaint against Shoppers Stop Ltd
Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai - 400064

I had ordered online for a product which the company had delivered and payment collected.

It was found that the MRP on the package was tampered to overcharge the MRP. Email communication has been sent on 17 June and subsequent reminders informing about the same but except for automated replies no response from the company. Photos attached.

Request for refund of extra collected and action as per law for tampering and overcharging MRP.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.