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send me totally different product

Complain ID : CCN017446   32   Complaint's Reply

Shopping Complaint Complaint Date: April 19, 2016
  • State :  Punjab
  • City :  Mohali
  • Address: Online Web Coders C-84, Phase 7,Industrial Area, Mohali Punjab 160055,
i am debashish jena

i did buy through (http://www.onlineclues.com/ )site product name(
BRANDED COMBO OF 3 PURE LINEN SHIRTS
SKU: 3 SOLIDS
)
$699

My order product was(http://www.onlineclues.com/product/branded-combo-of-3-pure-linen-shirts)

But send me other very bad ordinary product.send me totally different product. Have a look my attachment files(this is receive product)

product id :- OLD43353
TRACKING NO:- 130006726074

also i have 3 mail sent to this id. this is site help line.but not reply me.Also 15-20 call to this site hel line no ( Call: 8689053460 ) full calling but not receive my call.

Please help me sir.

Regards
Debashish jena

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    Yogesh Pratap

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    Dear Concern,

    I have ordered 3 Lenin shirts on 29th Apr with the size of M, however I received courier on 3rd May with 2 shirts of L size & 1 shirt of XL size, also all 3 are of different colors.

    My order no is 722910264040 & OID is 73567.

    I'm calling on your customer care no 08689053460 since last 4 days but nobody is answering my call. Even though I have registered 3 times complaint on your portal by filling "return form" but no response since 3rd May.

    Waiting for earliest response.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.