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Replacement of moto g4 plus Amazon Customer Care and Motorola Customer Care

Complain ID : CCN022951   35  

Shopping Complaint Complaint Date: October 2, 2016
Modified date: October 3, 2016
This complain is to inform you that I Shubham Singh (Shubhamsingh2266@gmail.com) is regularly contacting Amazon Customer Care and Motorola Customer Care on 180030009009 and 1800102234 respectively, for last 8 or 9 days regarding replacement of my moto g4 plus phone (model id XT1643) delivered to me on 22 September 2016 due to heating up and fingerprint sensor but I am not getting any satisfactory by their sides. And today also calling Amazon customer care . I was asked to wait for next 24 hrs with patience. Although seller company Amazon is aware of other fact that on 2 October 2016. The window replacement of my moto g4 plus (model id XT1643) will be closed.

So often making so many calls and mental harassment suffered by me , I am sending hope that my phone will be replaced as soon possible.

Kindly please help me.

Regards;
Shubham Singh;
Email id- Shubhamsingh2266@gmail.com
Contact numbers - 7060194766; 8445710238; 8445278958; 9412976224

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