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Regarding product Return & Refund purchased 2 items in snapdeal

Complain ID : CCN026673   26   Complaint's Reply

Shopping Complaint Complaint Date: March 23, 2017
Modified date: March 23, 2017
I purchased 2 items in snapdeal. Those 2 items was out of my size.I want to return the product.But they are not responding to my return request.

Customer care people responding very rudely and not resolving my problem. They are directly saying, we can't help you & we can not refund your amount.

They are saying we found some internal discrepancy in your account but they are not giving me any details about internal discrepancy which they found in my account
Complaint Against / To: Snapdeal

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    snapdeal

    by snapdeal:

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    Dear Vishnu Vardhini,

    We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

    Regards,
    Team Snapdeal

    snapdeal

    by snapdeal:

    (5 of 5)

    Dear Vishnu Vardhini,

    We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

    Regards,
    Team Snapdeal

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