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Refund ordered an Automatic Gas Stove from SNAPDEAL Order ID: 19097569092

Complain ID : CCN027562   35   Complaint's Reply

Shopping Complaint Complaint Date: June 9, 2017
Modified date: June 10, 2017
I had ordered an Automatic Gas Stove from SNAPDEAL Order ID: 19097569092.but I received a Manual and a Damaged product was delivered, as I put a request for return and refund there was Dropbox with only One option so I selected the wrong product requested . However I have not yet received the refund.however Snapdeal says damaged wasn't mentioned, i would like to remind them that they sent a sms before, mentioning that would call me up to find out about the product and arrange courier but that was not done instead i get a email requesting for self courier it which I have done, Stop Forcing Fake non ISI products on people and misguiding people
Complaint Against / To: snapdeal

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    Dear Customer,

    Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

    Regards,
    Team Snapdeal

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