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Paytm Cashback not received

Complain ID : CCN016302   31  

Shopping Complaint Complaint Date: March 5, 2016
Hi,

I have made on online purchase from bigbasket.com yesterday and paid through paytm. This was eligible for 20% cashback under the scheme running at bigbasket from 01/03/2016 till 04/03/2016. However, I have not received any cashback from paytm for the same.

In case both the companies are not up for paying customers for their purchases and only showcase offers to just attract customers on their site, then they should stop indulging in this malpractice. Any customer plans his purchase by looking at the total value he is finally netting out from his pocket and when he finds he is duped into making purchases by showcasing illegitimate offer, the loss is not just financial but mental as well.

Bigbasket order number 438100
Paytm txn id: 1644017030

Hoping to get some relief here.

Regards
Shitij

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